Frequently Asked Questions
Everything you need to know about your ergonomic seating experience.
How long does shipping take for SIDIZ chairs?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund, minus any applicable restocking or shipping fees.
Do SIDIZ chairs come with a warranty?
Yes, our chairs come with a comprehensive 3-year limited warranty covering manufacturing defects in materials and workmanship to ensure your long-term comfort.
Are the chairs difficult to assemble?
Not at all. SIDIZ chairs are designed for easy assembly and typically take 10-15 minutes to set up. Each package includes a detailed instruction manual and the necessary tools.
Can I adjust the chair to fit my specific body type?
Absolutely. Our ergonomic chairs feature multiple points of adjustment, including seat depth, armrest height, lumbar support, and tilt tension, allowing for a customized fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm to make your purchase more convenient.