Returns & Exchanges

At SIDIZ, we want you to experience ultimate ergonomic comfort; if you are not completely satisfied with your purchase, you can return your chair within 30 days of delivery for a full refund. All returned items must be in their original condition and packaging to qualify for processing.

1

Initiate Your Request

Contact our customer support team or log into your account portal to submit a return request with your order number and reason for return.

2

Prepare the Package

Disassemble the chair carefully and place all components back into the original shipping box with all protective internal padding to prevent transit damage.

3

Ship It Back

Attach the provided prepaid shipping label to the outside of the box and drop it off at your nearest authorized carrier location.

4

Inspection and Refund

Once our warehouse team inspects the returned item for quality assurance, your refund will be issued to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing